Hit Run Steal Warranty
Hit Run Steal stands by our products 100% We believe that we have the best sports equipment on the market today.
Our Lifetime Warranty covers: Manufacturer defects on all parts that are associated with the product you purchase from Hit Run Steal.
What is not covered in the Warranty: Normal wear and tear, accidental damage, or the product being dragged along the ground. Products being left up overnight or for an extended period of time are not covered in our warranty. All nets have a 1-year warranty. Our products are designed to be put up and taken down after each use. Any product that is used for any sport other than what is designed for will not be covered.
Warranty Claims:
Submit all warranty claims to support@hitrunsteal.com. Please allow 1 business day for us to determine if the warranty applies to your product.
Please provide:
Customer Name
Order Number
Purchase Date
Pictures of the damaged item
Description of the item: ie 7 X 7 Net
Description of why you are requesting a warranty claim
If we determine that your claim falls under our warranty, we will ship out a replacement item within one (1) business day at no shipping cost to you.
If we determine that your claim does not fall under our warranty, you will be notified by email or phone within one (1) business day. You will also get a reason from Hit Run Steal why your warranty claim was not accepted.
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“Great product and service will buy from them again! Thank you Hit Run Steal!!! ”
- Rick R
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“...I enjoyed the easy ordering process; it arrived expediently as well. Set up/take down is less than a minute (which is great when you're backed up on practice fields' schedules). I use it for tee work, of course; but I have used it for everything from outfielders hitting cutoffs to infielders throwing accuracy to pitchers working on pickoffs and starting double plays... ”
- Matt P
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“I purchased your net with tee for my 12-year-old daughter. She plays travel softball and her coach has one similar. It's a quality product, easy up and down, storage bag is great for transporting too, even the tee fits in it. I was worried the tee would be flimsy - it's not... ”
- Melanie H