Return Policy
Full refund if your purchased item is returned within 30 days of purchase in the original packaging and unused.
No refund will be issued if your purchased item is returned in different packaging and/or has been used.
All refunds will be issued according to the type of payment used to purchase your item. No refunds will be issued until you have contacted customer service at support@hitrunsteal.com and given an authorization to return your item for a refund.
If your item was damaged during shipping or you are missing parts, please contact customer service at support@hitrunsteal.com and you will have the damaged parts or missing parts shipped to you at no cost within one (1) business day.
Customers are responsible for the return shipping costs unless there is an error by Hit Run Steal.
Returns will be processed after the product has been returned to Hit Run Steal and inspected for quality.
If your returned item is used or damaged and we accept your return, you will be charged a 25% restocking fee.
Any unauthorized return will result in a 25% restocking fee.
Custom Gloves
All HRS Custom Gloves have the Love Your Glove Guarantee. You will have 30 days from delivery to return your glove and get a full refund with no questions asked.
If you return your glove after 30 days from the date it was delivered, you will not receive a refund on your HRS Custom Glove.
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“Great product and service will buy from them again! Thank you Hit Run Steal!!! ”
- Rick R
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“...I enjoyed the easy ordering process; it arrived expediently as well. Set up/take down is less than a minute (which is great when you're backed up on practice fields' schedules). I use it for tee work, of course; but I have used it for everything from outfielders hitting cutoffs to infielders throwing accuracy to pitchers working on pickoffs and starting double plays... ”
- Matt P
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“I purchased your net with tee for my 12-year-old daughter. She plays travel softball and her coach has one similar. It's a quality product, easy up and down, storage bag is great for transporting too, even the tee fits in it. I was worried the tee would be flimsy - it's not... ”
- Melanie H